Good questions. Clear answers.

You can browse trips and stations without an account. Sign in to confirm a booking and follow your payment and ticket. If you create a new account, verify your email first.

Open a trip and choose from the available seats on the bus layout, then enter passenger names and a contact number. Selecting a seat alone does not reserve it; complete your booking and payment before the deadline.

Passenger cancellation and trip changes are currently unavailable. If the operator cancels a trip, any full refund due is shown in your booking details. The time for funds to reach your account depends on the payment provider and bank.

After creating a temporary seat reservation, you have up to 10 minutes to pay. The deadline may be earlier if the trip departs sooner, so check the time shown in your booking. If it expires, search again and choose from the seats still available.

Do not pay again. Open your booking, follow the latest status and use the payment status refresh when needed. Your booking and ticket are confirmed after payment verification; returning from the payment page alone does not confirm success.

A ticket is available after payment and booking confirmation for a trip that has not been cancelled. Sign in, open My bookings and select the booking to view your ticket, passenger names and seat numbers.

The code identifies the ticket; it is not, by itself, boarding authorization. Open the ticket page to check its current status and follow the operator’s instructions for your trip.

Your departure station is named in the trip and booking details. The stations page groups stations by city and provides map searches by name. Confirm the departure point for your specific trip before travelling.

Choosing a city searches across its stations. Choosing a specific station limits the search to that station. Check the departure and arrival stations in the trip details before booking.

Choose Forgot password on the sign-in page and enter your account email. Use the most recent code you received; it expires after 10 minutes. After resetting your password, sign in with the new one.